Uber does not operate in China. Here is exactly what to use instead, how to set it up before you arrive, and how to avoid common ride-hailing mistakes that trip up first-time visitors.
The short answer: no. Uber sold its China operations to DiDi in 2016 and has not operated in mainland China since. If you open the Uber app in Beijing, it will either show no cars or redirect you to a partner service. Attempting to use Uber in China is a common mistake that leaves tourists standing at the airport with no way to get to their hotel. This guide explains exactly what to use instead and how to set it up so you are never stranded.
DiDi (滴滴出行) is China's dominant ride-hailing platform, with over 500 million registered users. It functions almost identically to Uber: open the app, enter your destination, see the price upfront, and request a car. The app supports English and accepts international credit cards (Visa, Mastercard, Amex, JCB). DiDi operates in every major Chinese city and at every airport. The key difference from Uber: you must set up the app before arriving in China, because downloading apps from Western app stores can be unreliable once you are inside the country.
DiDi pricing is transparent and generally cheaper than taxis. A typical 10km ride in Beijing costs 25–40 yuan ($3.50–$5.50 USD). Airport rides cost more due to tolls and waiting time — expect 120–180 yuan from Beijing Capital Airport to the city center. DiDi offers multiple service levels: Express (快车, the standard option), Premier (专车, higher-quality cars with professional drivers), and Luxe (豪华车, luxury vehicles). For most tourists, Express is perfectly adequate. The price shown in the app before you confirm is the price you pay — no surprises.
Using DiDi at Chinese airports requires knowing the designated pickup zones. Unlike Uber, which often allows curbside pickup, Chinese airports have specific areas for online ride-hailing. At Beijing Capital Airport (PEK), the DiDi pickup is at the designated online car-hailing area outside Terminal 3 — follow signs for 网约车. At Beijing Daxing Airport (PKX), the pickup is at Level B1 of the parking garage. The app will show a 6-digit pickup code that you give to the driver to confirm the ride. At train stations, the pickup is typically at a designated ride-hailing zone near the taxi stand.
DiDi is the largest, but not the only ride-hailing option. Meituan (美团) — China's dominant food delivery and local services app — also offers ride-hailing in most cities. Baidu Maps (百度地图) has a built-in ride-hailing feature that compares prices across DiDi, Meituan, and other providers. T3 Travel and Cao Cao Travel are smaller competitors that sometimes offer lower prices. For tourists, however, DiDi is the simplest and most reliable choice. Once you are comfortable with DiDi, exploring alternatives is optional.
DiDi accepts several payment methods for foreign visitors. The most reliable is an international credit card linked in the app — Visa and Mastercard work consistently. Alipay, if you have it set up with an international card, also works seamlessly. WeChat Pay is accepted but requires a Chinese bank account or a specific international card setup. Cash is technically accepted by some drivers but is increasingly rare and may cause confusion. Always set up your payment method in the app before requesting a ride to avoid awkward situations at the end of the trip.
"I have met countless travelers who assumed Uber would work in China and arrived completely unprepared. DiDi is not just a substitute — it is better than Uber in most ways. The upfront pricing, the pickup code system, and the English support make it genuinely user-friendly for foreigners. But you must download and set it up before you land." — Arjun Mehta, Head of Traveler Experience, China Sense